Phone: (617) 547-1995
Fax: (617) 492-1118 

Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.

Q: How often should my child see our pediatrician?

A: Your child should not only see the pediatrician for an illness. It is also important to schedule well-child-care exams regularly, beginning in infancy. Also called well-care visits, these routine examinations provide the best opportunity for our clinicians to observe the progress of your child's physical and mental growth and development; to counsel and teach parents; to detect problems through screening tests; to provide immunizations, and to get to know one another. Well-care visits are strongly recommended as part of preventive pediatric care.

Well-child visits are also a good time for parents to raise questions and concerns about a child's development, behavior, nutrition, safety and overall well-being.

The American Academy of Pediatrics recommends the following schedule for routine well-care visits:

  • 3 to 5 days
  • 2 weeks
  • 1 month
  • 2 months
  • 4 months
  • 6 months
  • 9 months
  • 12 months
  • 15 months
  • 18 months
  • 24 months
  • 30 months
  • 3 years
  • 4 years
  • And once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment.

Q: I would like to speak to my pediatrician about my child's health. When is the best time?

A: Each physician has a morning "call time" on weekdays, during which you may call to discuss symptoms or concerns regarding your child’s health. The morning call time should not be used for administrative requests, such as a need for referrals or billing concerns.

Dr. Ballenger (617)547-1995 7:15-7:45am M,T,Th,F
Dr. Epstein (617)547-1995 7:45-8:30am Mon-Fri
Dr. Gill (617)547-1995 7:45-8:30am Mon-Fri
Dr. Riney (617)547-1995 7:00-7:45am Mon-Fri
Dr. Teasdale (617)547-1995 7:30-8:30am Mon-Fri
Dr.(Yoni) Gall (617)547-1995 8:00-8:30am Mon-Fri


Q: Why does my child need to receive vaccinations?

A: Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. For information, please visit the AAP’s immunization page and review the  recommended immunization schedules below:


Q: How do I refill my child's prescription medication?

A: We ask that you call during regular business hours and allow a minimum of 5 business days to fulfill your request.

In order to refill a prescription, we will need the following information:

  • Patient name
  • Medication name
  • Dose and frequency of the medication
  • Pharmacy name and address

For ADHD Medication Refills:

Medications like Concerta, Ritalin, and Adderall are federally controlled substances, and refills cannot be called or faxed to a pharmacy. A written prescription is required for each refill. Please allow a minimum of 5 business days to fulfill your refill request.

With all prescription medications, it is the parent/patient’s responsibility to keep track of medications and call for refills BEFORE the prescription runs out.

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575 Mount Auburn Street
Suite 101
Cambridge, MA 02138

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