BEHAVIORAL HEALTH RESOURCES
NEW CANCELLATION POLICY
The ability to provide high quality behavioral health care in a timely manner to all our patients is a priority for us at WCPAM. Hence we ask for AT LEAST 24 HOURS NOTICE for cancellations with Dr. Erin O'Donnell, Psy.D.
Cancellations with less than 24 hours’ notice will be subject to a $50 charge. No show appointments (when we do not receive a call to cancel and/or reschedule) will be charged $75. We will not schedule a follow up appointment until these fees are paid.
We will do our best to provide you with a confirmation notification but these are a courtesy. It is the patient (or parents') responsibility to know your appointment date and time.
This policy is effective as of May 4, 2022. Thank you for your cooperation.
FINDING A THERAPIST
Trying to find a therapist is never an easy task. Here are some helpful tips that may help make the process a bit easier.
Reaching out to your insurance company to ask for a list of behavioral health therapists who accept your insurance may be the most helpful when looking for a therapist.
Many insurance companies provide you with a case manager who will help you find a therapist. Please ask if this service is available to you when speaking to your insurance company.
A few websites that can help with the search:
Hand Hold MA - A guide to navigating your child's mental and emotiona health
Thriveworks (This service charges a first time fee followed by a monthly fee)
William James College Interface Referral Service
M-F 9am-5pm 1-888-244-6843
You need to be a resident in the following towns to use the Interface Service: Concord-Carlisle, Lexington, Lincoln-Sudbury, Melrose, Natick, Needham, Newton, Wakefield, Waltham, Winchester and Woburn. (Other towns are listed, please look on website)
Better Help (Adults: Charge for service $40-$80 monthly)
Teen Counseling (Ages 12-18: Small monthly fee)
Being persistent, consistent and flexible is key when trying to find a therapist.
Once you have compiled a list of therapists, call or email each one and leave a message.
If there is a wait list, it would be in your best interest to add your child to it and to several others. After your name is on several lists, set some time aside once a week to call or email the therapist to see if they have any openings.
It’s okay to meet with a couple therapists to identify which will be the best fit. Schedule these meetings close to each other, so you do not feel like you have to start this entire process over again after meeting with someone that won’t work for you.
It is also suggested that you see the therapist at least three times before deciding if the therapist is the right therapist for you.
I DID NOT EXPECT THIS: A VIRTUAL NEW MOM SUPPORT GROUP FOR MOMS WITH INFANTS UP TO 6 MONTHS OLD
Having a newborn or infant can come with monumental highs and lows. During this challenging time, the isolation you may be feeling as a new mom is likely amplified. We invite you to join a virtual space for mom with infants up to 6 months old where all feelings and thoughts, fears and hopes are shared without judgment.
Where: Your living room or any space in your home where you are comfortable and may have some privacy.
When: Wednesdays at 9:00am.
Facilitated by: Our staff psychologist, Erin O’Donnell, Psy.D.
If you are interested in joining the New Parent Support Group, please call the front desk or send a MyChart message to your provider. You will receive a response with a Zoom invitation.