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HOW TO REACH US

Here's how to access your provider anytime, anywhere.

OFFICE HOURS

Our front staff is available Monday through Friday from 8:30 AM - 12:00 PM and 1:00 PM - 4:30 PM.

After hours, your call will reach the answering service and you will be able to leave a message for the on-call provider.

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Please call 617-547-1995.

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PHYSICIAN CALL IN HOURS

From 6:30 - 8:30 AM on weekdays, you will be put in touch with your own pediatrician to discuss symptoms or concerns regarding your child's health.  


Please note: The morning call time should not be used for administrative requests, such as a need for referrals or billing concerns.  

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Please call 617-547-1995.

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WEEKENDS AND HOLIDAYS

On weekends and holidays we always have a provider on-call.  If you have an urgent concern or are considering going to the emergency please call to discuss with us first.  Together, we can decide if we can help you over the phone, see you on a virtual visit, see you in our office, or if you do need emergency services. 


Please call the office and leave a message for the on-call provider in the morning if you think you may need to be seen that day.

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Please call 617-547-1995.

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While one of our providers is always available and on-call for emergencies, call 911 if your child is experiencing a life-threatening emergency.

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MYCHART MESSAGES

MyChart provides access to your electronic medical record. You can see health information, download health forms, and securely message your provider. We also ask that all patients complete their visit questionnaires ahead of time through MyChart. 

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For any urgent matters, please call the office directly. 

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